Main responsibilities:
■JOB PURPOSE
S2V Partner is the Single Point of S2V accountability in front of CHC stakeholders locally.
S2V Partner ensures that optimized processes are implemented locally.
S2V partner will streamline the S2V processes by connecting end users with process owners (Procurement, Legal...). The S2V partner will be responsible for designing/adherence of processes at local level, managing deviations, and alignment with relevant support functions. He will be the gatekeeper of S2V processes locally and will work closely together with S2V manager and BPO provider supporting the S2V operations for CHC.
This position will support the strategic design of global Source 2 Pay and Travel & Expense processes and will contribute to roll out of new S2V operations & relevant S2V satellite solutions for the perimeter during Chloe project.
KEY RESULTS/ACCOUNTABILITIES
■Chloe Project Mode
Support the design and implementation of the new tools and processes in the perimeter including BPO onboarding
Integrating and coordinating all project activities including definition and implementation of S2V strategies, actions, and governance to achieve business objectives
Identify the local specificities and needs of the perimeter to ensure a proper localization of the processes where needed
Ensure smooth execution of the Cutover Plan including UAT’s, Knowledge Transfer, Trainings, Asset Transfer activities and hypercare period
■Operational
Ensure business continuity & deliver the operations without disruption
Manage BPO provider relationship at local level (governance, performance monitoring, root cause analysis review, follow up and improvement of actions in place)
Lead the implementation of the Core Model locally in coordination with BPO team and Global Head of Core model:
Ensure processes are fully documented, maintained and communicated,
Provide support in innovation, simplification, standardization,
Manage for countries in his scope qualitative follow-up of S2V internal controls for:
risk-assessment process
yearly control self-assessment
ongoing self-testing
process of internal control deficiencies identification
Support with the development of adequate action plans & improvement recommendation
Follow up on time execution of action plans
Ensure that local procedures are formalized, updated and in line with the Global policies, standards and guidance and verify that procedures are adequately approved and communicated
Execution of local tasks forced by legislation specific (work with original paper docs if required etc.)
Guide end users and coordinate S2V activities from the definition of the need to the payment of the supplier, including contracting part, purchase order communication and all required follow-up action
■Leadership
Single Point of S2V accountability in front of CHC stakeholders locally
Build strong Business Partnering and maintain stakeholder relationships (e.g with Business end users, Procurement, Legal, GBS and Finance)
Strengthen relationships with Europe region through both solid governance as well as informal and formal networking,
Collect business pain points and set up improvement projects/actions
Manage Change management and Communication
■休日:完全週休二日制, 土, 日, 祝日, 年末年始