【POSITION】
We are seeking a highly skilled and experienced Front Office Project Manager to join our dynamic team in Tokyo. This role is integral to our Local IS Team (Beauty Tech), where you will play a pivotal role in supporting and deploying Front-Office solutions in Japan's Digital area. You will work with integrated global and regional solutions, including Salesforce Solution, ERP Microsoft AX platform, marketing automation, and loyalty engines. As a key player, you will collaborate closely with Digital key users to gather high-level requirements and contribute to the design, testing, and support of Front-Office applications, ensuring seamless integration with Salesforce, POS, and ERP systems in Japan.
【JOB RESPONSIBILITIES】
• Project Management: Lead and manage projects or sub-projects, maintaining project status and documentation. Coordinate project-related activities, including planning timelines, scheduling meetings, coordinating resources, and tracking performance.
• Analysis and Design: Engage with business users to define and structure requirements. Participate in the analysis, definition, and documentation of requirements. Lead the creation and documentation of detailed solution designs aligned with the existing technical environment.
• Application Development: Collaborate with vendors to convert designs and technical specifications into computer programs, adhering to programming standards and best practices.
• Testing and Documentation: Perform data migration, cleansing, and review of code-related documentation as required.
• Technical Support: Monitor the performance of production applications and provide necessary support. Respond to user inquiries regarding errors, problems, or questions about programs. Train technical support staff to use, test, and support programs.
• Program Deployment: Create deployment packages and related documentation. Facilitate the transition of programs from development to production.
• Coordination: Work with regional and local teams to transfer project ownership towards local support and maintenance.
■休日:完全週休二日制, 土, 日, 祝日, 年末年始