This is a full-time exempt position based in the Tokyo, Japan office. As a member in the Finance team and the Global Revenue Operations team of the group organization, this role will lead and manage the Revenue Operations team in Japan. This role will also work closely with the commercial team to develop processes and system emphasizing innovation and automation across the revenue cycle including customer relation management, billing & accounts receivable management, payment applications, and customer & patient data management. The
Revenue Operations Senior Manager, Japan directly reports to the VP, Global Revenue Operations and will also have a dotted line reporting relationship to the Finance Director for the Japanese market.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
・Lead and manage the revenue cycle activities, and lead the local revenue operations team
・Monitor trends and condition of revenue operations and accounts receivable activities
・Lead the implementation and support activities for the new operations system
・Maintain the data quality of revenue operations , including hospital contracts,
prescription, and billing documents in SAP and CRM systems.
・Provide support data for the revenue recording and management decisions
・Develop materials and processes necessary to support the Revenue Operations and the Commercial teams effort to secure timely payment from hospital customers and their distributors
・Ensure department compliance with internal and external policies and SOX requirement
・Support the Finance Director, the Commercial Team, the Global Revenue Operations, the Japan corporate management in monitoring revenue cycle activities and developing commercial and financial strategies
・Review contracts with hospital customers/distributors for any financial and credit aspect
・Perform credit review on hospital customers/distributions and evaluate their contractual payment terms
・Check and review deliverables and documents from the Japan Revenue Operations team, including billing statement package, AR aging report, and other reports
・Report quality issues and communicate to appropriate stakeholders, including the Japan Finance Director, the Global Revenue Operations team, SAP support team, and others
・Participate in global and local projects and initiatives
・Lead, manage and develop the Japan Revenue Operations resources by providing proper guidance, instructions, and training
・Maintain cross-functional interaction with the Commercial team, the Global Finance teams, Tax team, internal/external audit teams and others
・Build and maintain cross-functional relationship with various departments, facilitate cooperation and communication with other teams
■休日:完全週休二日制, 土, 日, 祝日, 年末年始