Customer Quality Engineer
- 求人番号
- NJB2243784
- 採用企業名
- 外資系機械部品メーカー
- 特徴
-
(転職コンサルタントからのメッセージ)
欧州系の外資系機械部品メーカーからの求人です。日本国内に工場も擁しており、顧客の要望に合わせて小回りの利く対応ができる体制になっています。
社内でのコミュニケーションのために英語力が必要です。
- 職種
-
技術系(機械設計・製造技術) - 品質管理・品質保証(技術系)
- 雇用形態
- 無期雇用
- 勤務地
-
京都府
- 仕事内容
-
・ Leader of 8D reports towards customers to secure proper lead time and high-quality level in response to claims, investigations, corrective actions implementation.
・ Leader of cross-functional team in regards to proper execution of 8D methodology, originating from customer complaints;
・ Driver of factory QRQC, ensuring right functions are involved depending on the failure symptoms.
・ Act as Quality Coordinator role within quality related IT systems (IQOS, Salesforce);
・ Coordinate necessary containment actions to minimize negative impact to the customer.
・ Work closely and proactively with frontend functions to understand product usage in their application and contribute to improved customer product satisfaction. Support Local Inspection Centers to ensure a valid and fast response to customers.
・ Initiate Quality Red Alerts on the production, originating from customer complaints; trainings to BCW.
・ Maintain customer quality related data to share the status with the Management.
■休日:完全週休二日制
- 求める経験
年齢制限の理由 -
・ Demonstrable experience in a similar role (automotive experience is an advantage)
・Bachelor’s degree in engineering (mechanical engineering preferable)
・Fluent English and Japanese
・Root Cause problem solving/ 8D methodology/ common quality core tools/ statistical knowledge
・Knowledge of relevant quality standards: ISO 9001, IATF 16949
・Strong communication and interpersonal skills, team player mindset
・High degree of proactivity, thinking out of the box and questioning status quo – mindset
■職種未経験者:不可
- 年収
- 700万円 - 900万円
- 語学力
-
英語力:上級以上レポートラインへの報告、その他実務で使用。writing/readingだけでなく、speaking/listening力も必要。
- 受動喫煙対策
- 就業場所 原則禁煙(分煙)
- 受動喫煙対策詳細